To bridge the gap between Client and the Development team by closely interacting with the Client to understand the modifications required in the product/process and coordinating the same with the Development Team in its timely execution.

Department: Product Development
Experience: 10 – 15 years
Educational Qualification: Engineering from a reputed Institution
Reporting To: Chief Operating Officer

 

Job Description
  • Define configuration specifications and business analysis requirements.
  • Perform quality assurance.
  • Define reporting and alerting requirements.
  • Own and develop relationship with partners, working with them to optimize and enhance our integration.
  • Help design, document and maintain system processes.
  • Report on common sources of technical issues or questions and make recommendations to product team.
  • Communicate key insights and findings to product team.
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.