Find Your Role

ZH Healthcare (ZH) is a digital health innovator revolutionizing healthcare access through a platform that inspires, educates, tools, and supports the creators of digital health solutions. Our current focus is on mental/behavioural health through our blueEHR SaaS product and Pharma clients in improving the treatment experience of patients through blueBriX, our digital health PaaS.

blueEHR is used in four continents and 36 languages. ZH is headquartered in Bethesda, MD, USA, employs over 220 people globally through its subsidiaries in Geneva, Switzerland, and an Offshore Delivery Center (ODC) in Kerala, India.

We are driven by a single objective – unleash the creative potential of digital health creators to make healthcare technology accessible which will empower people to live their life to the fullest. If you share this vision and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to speak to you.

To learn more about ZH Healthcare, please visit: https://bluebrix.health

Team: InfoDev
Designation: Documentation Specialist (Technical Writer)
Job Type: Full-time, Permanent
Experience: 5 to 8 years
No. of Roles: 2

Job Description:
– Develop comprehensive documentation that meets organizational standards
– Work independently and with the global teams
– Author and update deliverables for online and printed documentation
– Attend daily stand-up meetings
– Update status report to the lead/manager on daily basis
– Attend meetings with SMEs

Preferred Skills:
– Strong analytical, interpersonal and communication (both written & verbal) skills in English
– Ability to express complex technical information in a clear and precise manner.
– Technical writing experience in software documentation
– Good understanding of DDLC and SDLC processes
– Good knowledge in MS Office applications
– Knowledge of topic-based authoring
– Experience in HTML based authoring tools

Preferred Education Qualification:
– Masters in Mass Communication and Journalism
– BA or B-Tech degree

ZH Healthcare (ZH) is a digital health innovator revolutionizing healthcare access through a platform that inspires, educates, tools, and supports the creators of digital health solutions. Our current focus is on mental/behavioral health through our blueEHR SaaS product and Pharma clients in improving the treatment experience of patients through blueBriX, our digital health PaaS.

blueEHR is used in four continents and 36 languages. ZH is headquartered in Bethesda, MD, USA, employs over 220 people globally through its subsidiaries in Geneva, Switzerland, and an Offshore Delivery Center (ODC) in Kerala, India.

We are driven by a single objective – unleash the creative potential of digital health creators to make healthcare technology accessible which will empower people to live their life to the fullest. If you share this vision and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to speak to you.

To learn more about ZH Healthcare, please visit: https://bluebrix.health

Job Title: Chief Project Manager – Contract
Location: Kochi, Kerala (Hybrid)
Type: Contract / Consultant
Duration: 6-12+ Months

Responsibilities:
– Review progress of projects and programs, resolving challenges around resourcing and scheduling
– Work across the business to understand and satisfy the needs of stakeholders in business functions
– Ensure all Technology projects are effectively planned, managed, and delivered to the required specification or needs of the department by the agreed deadlines
– Instill and foster a culture of excellence in project management
– Work closely with the Engineering AVPs to manage implications of design changes on ongoing project work.
– Analyse specific business and technology problems to ensure business needs and requirements are met
– Define and manage the necessary project management tool(s) and processes to enable easy collaboration and communication between project stakeholders
– Lead a group of scrum masters, providing the appropriate guidance and support in the form of coaching and mentoring
– Define the processes and metrics to track and report project progress with a focus on budget, scope, resources, and schedule

Requirements:
– Proven experience leading and managing a team or group of Project Managers/Scrum Masters.
– Demonstratable track record of managing a portfolio of large-scale, high-profile strategic projects
– Strong experience across multiple stages of the project lifecycle from project initiation through to successful delivery
– Background working in a highly regulated industry
– The ability to determine resource needs, recommend solutions and deliver against a strategy
– Excellent influencing skills that achieve results
– The ability to thrive in a fast-paced, dynamic environment
– Excellent organizational skills and the flexibility to cope with varying demands
– Degree qualified in an Engineering discipline

Please apply or send your resume and details to ta@bluebrix.health

ZH Healthcare (ZH) is a digital health innovator revolutionizing healthcare access through a platform that inspires, educates, tools, and supports the creators of digital health solutions. Our current focus is on mental/behavioural health through our blueEHR SaaS product and Pharma clients in improving the treatment experience of patients through blueBriX, our digital health PaaS.

blueEHR is used in four continents and 36 languages. ZH is headquartered in Bethesda, MD, USA, employs over 220 people globally through its subsidiaries in Geneva, Switzerland, and an Offshore Delivery Center (ODC) in Kerala, India.

We are driven by a single objective – unleash the creative potential of digital health creators to make healthcare technology accessible which will empower people to live their life to the fullest. If you share this vision and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to speak to you.

To learn more about ZH Healthcare, please visit: https://zhhealthcare.com

Job Title: AR Caller
Location: Kochi, Kerala (Remote)
Job Type: Full-Time, Permanent
Experience: 1-4 Years

Urgently hiring for AR Callers, Work from home opportunity!!

Job description
– Experienced in AR calling, Denial Management, checking eligibility and Authorization verification
– Calling Insurance companies on behalf of physicians and carryout further examination on outstanding Accounts Receivables
– Prioritize unpaid claims for calling according to the length of time it has been outstanding
– Call insurance companies directly and convince them to pay the outstanding claims
– Check the relevance of insurance info offered by the patient
– Evaluate unpaid insurance claims
– Call insurance companies and check on the status of claims and verifying authorization
– Transfer the outstanding balance to the patient of he/she doesn’t have adequate insurance coverage
– If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB)
– Make corrections to the claim based on inputs from the insurance company
– Good organizational skills to implement timely follow-up
– Ability to multi-task
– Willingness to work in night shifts and weekends
– Excellent verbal and written communication skills
– Strong reporting skills
– Ability to follow established work schedule
– Ability to follow instructions precisely