Experience: 10-15 years
Salary Package: Best in the Industry


Job Description
  • Be responsible for the development of test strategies and creation of appropriate test methods. Formulate the right test strategies based on scope, risk and funding.
  • Oversee the development and execution of test plans and monitoring and reporting on test execution.
  • Coach/Mentor others on the development and review of software quality plans specifications & records.
  • Serve as subject matter expert in the development and delivery of software quality training materials.
  •  Establish process for the identification, communication and implementation of best practices. Actively contribute to improvement teams.
  •  Monitor company-wide software quality plan implementation, meetings & status reports.
  • Proven experience overseeing and directing the development and refinement of new and existing automation test frameworks
  • Establish and maintain a system for the measuring of software quality and reliability performance. Hands on experience with CI/CD tools such as Jenkins.
  • Provide input on go / no-go decisions for production releases.
  • Work with key application/engineering project and leadership teams to understand functional & product vision and requirements.
  • Understand how all elements of the system software ecosystem work together and developing QA approaches that fit the overall strategy.
  • Generate and maintain software quality related documentation and policies. Assist in the development and approval of standard tools, techniques & methods.
Requires Skills
  • Minimum 5 years experience in the role of Quality Assurance Manager in a reputed IT Company.
  • People Management Skills
  • Planning and Decision Making Skills
  • Coordination and Team Work
  • Experience in Agile / Scrum methodologies.
  • Experience executing and coordinating integration, system, regression and user acceptance testing.
  • Effective Communication
  • Problem solving Skills
  • Learning Skills
Experience: 4-8 years


Job Description
  • Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers.
  • Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
  • Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
  • Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
  • Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.
  • Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
  • Works with Agile coaches and other Scrum Masters to grow within the role.
  • Contributes to the advancement and improvement of Agile practices within the organization.
  • Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
  • Coordinating the Sprint planning meeting and adopting techniques to estimate the user stories.
Required skills
  • Certified ScrumMaster (CSM), Certified Scrum Professional (CSP) or Certified Product Owner (CSPO)
  • Candidate should have worked in the role of Scrum Master for at least 2 years in a software development team by diligently applying Scrum principles, practices and theory.
  • Experience in Agile techniques such as User Stories, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games etc.
  • Team player
  • Good time-management skills
  • Skilled in facilitation, mentoring, situational awareness, conflict resolution, continual improvement , transparency and motivation.
  • Expert in JIRA.
  • Excellent communication and mentoring skills.

Knowledge of other Agile approaches such as Kanban and tools like Confluence etc will be an added advantage.
Knowledge of “Smartsheet” will be an added advantage.

Experience: 5+ years

Minimum of 5 years of Business Analysis or Implementation experience with Products in US Healthcare, EHR, EMR space.


Job Summary

ZH Healthcare strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are driven by a set of Values to minimizing the cost of healthcare technology globally to empower people to live their life to the fullest thus contributing to an Affordable Healthcare. If you share these sentiments and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to talk to you.

We are currently seeking a Senior Business Analyst – Healthcare to join our Product team. In this role, the Senior Business Analyst is responsible for working with Project teams and subject matter experts to elicit, analyse, document, communicate, collaborate, and manage requirements and business analysis artefacts throughout the solution development lifecycle.

The preferred candidate will have a solid work history of delivering superior business analysis and consulting services with notable experience in the healthcare industry, specifically with Products in the US Healthcare, EHR, RCM and HIS domains and running the Product Backlog in an Agile environment. The candidate should be capable of seeing ideas from concept through to design and delivery while applying a formal business analysis methodology based on industry best practices to accomplish the task. The position requires an individual with exceptional skills in communication (verbal and written), facilitation and presentation, and highly accomplished personal organizational and management abilities.

Responsibilities & Duties
  • Responsible for leading/facilitating business requirements gathering and determining Functional impacts
  • Understand the goals and business needs of an organization and recommending potential solutions and analyse the impact of change across the Product Feature Set
  • Lead cross-functional meetings to elicit requirements from subject matter experts to determine potential conflicts/other requirements that may exist in other areas.
  • Document business analysis artefacts using a business analysis software tool
  • Maintain the Product Backlog and prioritize the Product Backlog Items for the successive Sprints based on defined criteria – Be on top of the Sprint Backlog
  • Lead the production of detailed functional requirements and/or user stories, including non-functional requirements
  • Facilitate focused group discussions involving cross-functional teams involved in the Solution Development and bring in consensus on the best design
  • Lead and review the development of User Acceptance criteria, Test Plans and Test Cases on time. Oversee functional/user testing (User Acceptance Testing) and be accountable for user sign off of changes
  • Be part of the Daily Scrum during the Sprint, be available for Clarifications on the Business or Functional requirements for the Scrum teams
  • Drive the MVP Testing to ensure the developed solution fulfils the Acceptance Criteria
  • Analyse model test discrepancies to find trends and work with programmers to resolve.
  • Create communication plans (correspondence, presentations, and other materials)
  • Coach, motivate and mentor the Business Analysts in the team.
  • Work with Product Owner, Chief Product Officer – coordinate and conduct the Sprint Planning, Sprint Retro and MVP Demo sessions.
  • Utilize best practice processes around work assignments, time management, and quality of output while maximizing overall team performance.
Basic Qualifications
  • Minimum of 5 years of Business Analysis or Implementation experience with Products in US Healthcare, EHR, EMR space
  • Minimum of 5 years of experience with requirements gathering, documentation, testing and feature demonstration.
  • Minimum of 3 years of working in Agile and Waterfall environments.
  • Experience producing documents such as BRD, FRD, SRS, User Stories & Acceptance Criteria, Wireframes & Mock-ups
  • Experienced in Product Backlog Grooming
  • Working knowledge of Healthcare IT Integration Standards such as HL7 & HIE Platforms
  • Experienced working with tools such as JIRA, Confluence, Mantis, Bugzilla.
  • Good competency with Microsoft Office Suite
  • Preferred graduation in Health Administration or Paramedical, Allied Health courses with related work experience
Preferred Qualifications
  • Healthcare Experience – EHR, HIS, RCM, Pharmacy & Inventory, Lab Applications
  • Experience in Agile environment
  • Familiar with Hospital, Clinics, Ambulatory Workflows
  • UAT Experience
Experience: 3+ years
Educational Qualification: BCA/B Sc CS/B Sc IT/B Tech
Salary Package: Best in the Industry
No:of Vacancies: 3


Preferred Skills
  • Strong proficiency in HTML, CSS3, JQuery and Javascript.
  • Front-end (CSS) frameworks preferably Bootstrap 3/4.
  • Good experience on Javascript and its frameworks is a must.
  • Knowledge about responsive design, cross-browser development.
  • Familiarity with code versioning tools (such as Git).
  • Knowledge in PHP is an added advantage.
  • Proficient with visual design programs such as Adobe Photoshop, Illustrator, Figma etc.
  • Strong analytical, interpersonal and communication (both written & verbal) skills.
Experience: 5 – 7 years
Educational Qualification: B Tech/Masters in Mass Communication and Journalism.
Salary Package: Best in the Industry
No:of Vacancies: 4


Job Description
  • Develop comprehensive documentation that meets organizational standards.
  • Work independently and also with global teams.
  • Author and update deliverables for online and printed documentation.
  • Attend daily stand up meetings.
  • Update status report to the lead/manager on daily basis.
  • Attend meetings with SMEs.
Preferred Skills
  • 5-7 years of technical writing experience with an IT product company.
  • Experience in API documentation.
  • Good understanding of DDLC and SDLC processes.
  • Experience in Agile methodology and JIRA.
  • Good understanding of content management systems.
  • Hands on experience in Madcap Flare is preferable.
  • Extensive experience in MS Office applications including Word, Excel and PowerPoint.
  • Knowledge of topic based authoring.
  • Strong analytical, interpersonal and communication (both written & verbal) skills in English with the ability to express complex technical information in a clear and precise manner.
Experience: 8-12 years
Educational Qualification: Any Graduate/Post Graduate
Location: kochi


Tasks and responsibilities
  • Identify user requirements by researching and analyzing user needs, preferences, objectives, and working methods; studying how users consume content, including data categorization and labeling; meeting with focus groups.
  • Plan information architecture by studying the software application concept, strategy, and target audience; envisioning architectural scheme, information structure, and features, functionality, and user-interface design; creating user scenarios; preparing data models; designing information structure, work-flow, and navigation; evaluating information representation; conducting creative meetings.
  • Organize information by translating user behavior into media structure and elements; crafting interactive experiences; producing workflow diagrams, user scenarios, flowcharts, and storyboards; preparing interaction specifications, navigation rules, organization of information, and site maps; coordinating with business, technology, visual, structural, editorial, cognitive, and brand strategists.
  • Implement information architecture by preparing paper and interactive prototypes and mockups including page layout and navigational elements; coordinating with stakeholders, UX, and UI teams to integrate site concept, visual design, writing, interface, and navigational structure; documenting structure and processes.
  • Validate information delivery by developing and completing usability test plans; evaluating traffic patterns; studying user feedback; coordinating with Usability Specialists.
  • Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills and requirements
  • Excellent communication and teamwork skills
  • Solid understanding of the user-centered design and interaction design principles
  • Requirements Analysis
  • Strong attention to detail
  • Knowledge of quantitative and qualitative user research
  • Domain knowledge
  • Presenting Technical Information
  • Problem Solving
  • Data Modeling
  • Strategic Planning
  • Data Maintenance
  • Proficient in industry tools such as InDesign, Illustrator, Photoshop, Visio, Project, Excel, and PowerPoint
Preferred Certification
  • Certified User Experience Analyst (CXA).
Experience: 8 – 13 years
Location: Kochi
Salary Package: Best in the Industry


Roles & Responsibilities
  • Manages and appropriately escalates delivery impediments, risks, issues, and changes associated to the product development initiatives.
  • Assigns and monitors work of technical personnel, ensuring that application development and deployment is done in the best possible way, and implements quality control and review systems throughout the development and deployment processes.
  • Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions.
  • Evaluates technological choices (network/hardware related and technology/code related) by querying providers and providing evaluations of each solution include ROI evaluations in the present and future implications, limitations, and opportunities.
  •  Possess excellent verbal and written communication skills and the ability to interact professionally with a diverse group of developers, product owners, and subject matter experts.
  • Exercise broadly delegated authority for planning, directing, coordinating, administering, and executing both routine and complex technical elements of technical operations.
  • Manage analysis and approval of new code through security and performance gates that you will design and develop for feature-complete software. Be an advocate for security and performance standards in the organization.
  • Manage operational aspect of production and development servers including developing, training in, and validating compliance with procedures and checklists related to disk space usage, monitoring solutions, deployment, conventions, access to the production and development sources, source control access and usage, performance monitoring, code modifications validation and scheduling.
  • Works within IT, cross-functionally and with vendors in order to successfully identify, prioritize and resolve issues and provide subject matter expertise for enhancements, developments, and operational improvements to the web applications.
  • Maintain issue tracking and documentation systems and provide reporting that ensure proper tracking and visibility of issues and projects.
  • Identify technical and process improvement opportunities and socialize/advocate to get them implemented.
  • Maintains accurate program estimates, timelines, project plans, and status reports.
  • Possess expert technical understanding of the intersection of development and operations (DevOps), monitoring and management tools, and deployment processes and tools.
  • Possess high level understanding in the areas of web application programming, content management systems, API, databases, and system design.
  • Provide process improvement recommendations based on best practices and industry standards.
  • Resolve conflicts by demonstrating leadership and appropriate decision-making competencies.
  • Is responsible for complex technical management coordination with multiple vendors and staff.
Experience: 5 – 7 years
Educational Qualification: Any Graduate/Post Graduate
Reporting To: Lead User Documentation
Salary Package: Best in the Industry


Candidate Profile
  • Candidate must have work experience in working with an IT Product Development Organization.
  • Candidate must have good understanding of Content Management Systems and also in SDLC and DDLC processes.
  • Candidate should have strong analytical and interpersonal and communication skills (written and verbal) in English.
  • Candidate must have experience in API documentation and in Agile Methodology practices.
  • Candidate must have extensive experience in MS Office Applications including Word, Excel and PowerPoint.
  • Candidate having experience in Madcap Flare is preferable.
  • Candidate must have knowledge of topic based authoring.
  • Candidate must have Time-management abilities.
Roles & Responsibilities
  • Responsible for developing comprehensive documentation that meets organizational standards.
  • Responsible for authoring and updating deliverables for online and printed documentations.
  • Responsible for attending the stand-up meetings as per requirements.
  • Responsible for working independently with the Indian and Global teams as per the job requirements.
  • Responsible for attending the meetings with SME’s as and when required.
  • Responsible for updating the status reports with the Manager on a daily basis.
Experience: 0-3 years
Educational Qualification: B Tech/MCA/M Sc (IT)/M Sc (CS)
Reporting To: Team Leader
Salary Package: Best in the Industry


Candidate Profile
  • Candidate must have experience in Manual Testing domain.
  • Candidate must have the flair to learn and grow.
  • Candidate must have good communication, interpersonal and analytical skills.
  • Candidate must be able to pick up new technologies quickly.
  • ISTQB Certification and experience in working with US clients and US Healthcare will be a plus
Roles & Responsibilities
  • Responsible for developing test plans and scripts from business/technical requirements and specifications.
  • Responsible for performing a wide range of test activities such as functional/non-functional, regression and performance testing.
  • Responsible for identification and documentation of the defects.
  • Responsible for carrying out test planning and procedures.
  • Responsible for construction and documentation test cases.
Experience: 5-10 years
Educational Qualification: Any Graduate/Post Graduate
Reporting To: Lead User Documentation
Salary Package: Best in the Industry


Candidate Profile
  • Candidate must have proven work experience of at least 5 years as a Technical
    Copywriter in US Healthcare.
  • Candidate must have experience in the portfolio of published articles.
  • Candidate should have excellent writing and proofreading skills.
  • Candidate must have hands-on experience with Content Management Systems.
  • Candidate must be familiar with online marketing campaigns.
  • Candidate must have Time-management abilities.
Roles & Responsibilities
  • Responsible for writing clear and compel copy to describe products.
  • Responsible for creating advertisement texts for brochures and banners.
  • Responsible for working with designers on landing pages for new product features.
  • Responsible for creation of craft sales pitch emails to pique potential candidates’ attention.
  • Responsible for ensuring all content that we produce is true to the product and consistent with our brand.
  • Responsible for collaborating with designers to create appealing graphics that complement text.
  • Responsible for conducting competitive research to identify our strong and weak points.
  • Responsible for promoting product copy online (e.g. through social networks).
  • Responsible for applying SEO principles to maximize reach to our target audience.
  • Responsible for updating product descriptions as needed (both on our websites and other online resources).