ZH Healthcare (ZH) is a digital health innovator revolutionizing healthcare access through a platform that inspires, educates, tools, and supports the creators of digital health solutions. Our current focus is on mental/behavioral health through our blueEHR SaaS product and Pharma clients in improving the treatment experience of patients through blueBriX, our digital health PaaS.

blueEHR is used in four continents and 36 languages. ZH is headquartered in Bethesda, MD, USA, employs over 220 people globally through its subsidiaries in Geneva, Switzerland, and an Offshore Delivery Center (ODC) in Kerala, India.

We are driven by a single objective – unleash the creative potential of digital health creators to make healthcare technology accessible which will empower people to live their life to the fullest. If you share this vision and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to speak to you.

To learn more about ZH Healthcare, please visit: https://zhhealthcare.com

Title: Manager – Digital Marketing
Location: Kochi, Kerala (Hybrid)
Job Type: Permanent
Experience: 10+ Years
Educational Qualification: MBA Preferred

Description of role:
ZH is seeking an analytical, strategic, and experienced professional to join our team to plan, lead and execute our digital marketing strategy globally. This role will report to the CEO and will be an integral member of the leadership team in developing and executing digital marketing strategies and tactics that result in exceptional outcomes for the business. This individual must love to work in an intense and exciting environment, thrive on challenging goals and be a great team player. You will collaborate with the Product, Growth, Sales, Engineering, and other strategic heads to develop programs and campaigns that drive demand. You will also develop and oversee implementation of proactive digital marketing strategy and campaigns to ensure accountability for results that meet or exceed organizational marketing objectives.

Responsibilities:
• Plan and execute all digital marketing activities, including but not limited to SEO/SEM, SMO/SMM, marketing database and email marketing campaigns
• Plan and manage marketing automation, including lead scoring and nurturing to filter the right MQLs and SQLs eventually leading to a client conversion.
• Establish, measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Identifies critical conversion points and drop off points on the website and optimize user funnels to improve conversion rate.
• Collaborate with cross functional teams to create landing pages and optimize user experience
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Establish a digital marketing team by recruiting, orienting, training and appraising employees.

Requirements:
• 10+ Years (at least 5+ years in leading digital marketing) in B2B demand generation, digital campaign management, content marketing for SaaS and PaaS,
• Exceptional track record of developing and implementing digital marketing strategies that have consistently met or exceeded planned objectives, providing personal leadership through example.
• Experience in marketing automation/CRM tools like Marketo, Hubspot, Salesforce, etc. Preferred.
• Experience with A/B and multivariate experiments
• Solid knowledge of digital marketing tools such as Google Analytics, Semrush, Ahref, Moz, Search console
• Basic knowledge of HTML, CSS, and JavaScript development and constraints
• Experience in leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
• Experience in curating and refining a first-class digital experience with clear customer journeys and performance scorecards designed and implemented for key personas in target segments.
• Have built teams around digital marketing, demand generation, product marketing, etc.
• Have strong leadership skills and a proven ability to attract, manage, mentor, and develop a high-performing team.
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Willingness to travel domestically and internationally as required.

Good to have / Optional Skills:
• Experience in marketing to a Healthcare audience supporting EHR and digital health products:
o Experience in Behavorial and Mental Health provider markets.
o Experience and understanding of the digital health needs of Pharma

ZH Healthcare (ZH) is a digital health innovator revolutionizing healthcare access through a platform that inspires, educates, tools, and supports the creators of digital health solutions. Our current focus is on mental/behavioural health through our blueEHR SaaS product and Pharma clients in improving the treatment experience of patients through blueBriX, our digital health PaaS.

blueEHR is used in four continents and 36 languages. ZH is headquartered in Bethesda, MD, USA, employs over 220 people globally through its subsidiaries in Geneva, Switzerland, and an Offshore Delivery Center (ODC) in Kerala, India.

We are driven by a single objective – unleash the creative potential of digital health creators to make healthcare technology accessible which will empower people to live their life to the fullest. If you share this vision and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to speak to you.

Title: Vice President – Marketing (Digital Health)

Location: Kochi, Kerala (Remote, WFH)

Job Type: Permanent

Experience: 15+ Years

Educational Qualification: MBA Preferred

Description of role:

ZH is seeking an analytical, strategic, and experienced professional to join our team to plan, lead and execute our marketing strategy globally.  This role will report to the CEO and will be an integral member of the leadership team in developing and executing marketing strategies and tactics that result in exceptional outcomes for the business. This individual must love to work in an intense and exciting environment, thrive on challenging goals and be a great team player.  You will collaborate with the Product, Growth, Sales, Engineering, and other strategic heads to develop programs and campaigns that drive demand.  You will also develop and oversee implementation of proactive marketing strategy and ensure accountability for results that meet or exceed organizational marketing objectives.

Responsibilities:

• Develops a cohesive strategy and marketing plan to drive brand awareness and market share gains for the business. Advise and prompt senior leadership with new approaches to the market opportunity.
• Conduct thorough market research and competitive analysis to understand preferences and perceptions of customers and the market.
• Collaborating with product strategy leaders to package, price, and position new solutions.
• Contribute to the creation of a comprehensive global marketing plan including digital marketing (web, SEO/SEM), social media-focused marketing, analyst relations, demand generation, events, and branding.
• Develop and efficiently manage the marketing budget, building a clear picture of ROI to drive future marketing programs.
• Proactively identify and develop longer-term marketing and communications strategies and initiatives that will result in leader positioning and growth.
• Develop, mentor, and inspire our in-house teams to be the best.
• Constantly track marketing KPIs and create new opportunities for generating leads.

Requirements:

• 15+ Years (at least 10 years in growth roles and 5+ years in leading marketing) in B2B demand generation, digital campaign management, content marketing for SaaS, PaaS, and digital health.
• Exceptional track record of developing and implementing marketing and sales strategies that have consistently met or exceeded planned objectives, providing personal leadership through example.
• Experience in marketing to a Healthcare audience supporting EHR and digital health products:
  • Experience in Behavorial and Mental Health provider markets.
  • Experience and understanding of the digital health needs of Pharma
• Experience in marketing automation/CRM tools like Marketo, Hubspot, Salesforce, etc. preferred.
• Experience in curating and refining a first-class digital experience with clear customer journeys and performance scorecards designed and implemented for key personas in target segments.
• Have built teams around digital marketing, demand generation, product marketing, etc.
• Have strong leadership skills and a proven ability to attract, manage, mentor, and develop a high-performing team.
• Willingness to travel domestically and internationally as required.

ZH Healthcare strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are driven by a set of Values to minimizing the cost of healthcare technology globally to empower people to live their life to the fullest thus contributing to an Affordable Healthcare. If you share these sentiments and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to talk to you.

Position Title: User Experience (UX) Architect
Location: Kochi, Kerala (Remote)
Job Type: Full-Time, Permanent
Number of position: 1
Experience Level: 10+ Years

Job description
– Identify user requirements by researching and analyzing user needs, preferences, objectives, and working methods; studying how users consume content, including data categorization and labeling; meeting with focus groups.
– Plan information architecture by studying the software application concept, strategy, and target audience; envisioning architectural scheme, information structure, and features, functionality, and user-interface design; creating user scenarios; preparing data models; designing information structure, work-flow, and navigation; evaluating information representation; conducting creative meetings.
– Organize information by translating user behavior into media structure and elements; crafting interactive experiences; producing workflow diagrams, user scenarios, flowcharts, and storyboards; preparing interaction specifications, navigation rules, organization of information, and site maps; coordinating with business, technology, visual, structural, editorial, cognitive, and brand strategists.
– Implement information architecture by preparing paper and interactive prototypes and mockups including page layout and navigational elements; coordinating with stakeholders, UX, and UI teams to integrate site concept, visual design, writing, interface, and navigational structure; documenting structure and processes.
– Validate information delivery by developing and completing usability test plans; evaluating traffic patterns; studying user feedback; coordinating with Usability Specialists.
– Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Requirement:
– Excellent communication and teamwork skills.
– Solid understanding of the user-centered design and interaction design principles.
– Requirements Analysis.
– Strong attention to detail.
– Knowledge of quantitative and qualitative user research.
– Experience in Software Products in healthcare industry preferred.
– Healthcare Domain knowledge preferred.
– Presenting Technical Information.
– Problem Solving.
– Data Modeling.
– Strategic Planning.
– Data Maintenance.
– Proficient in industry tools such as InDesign, Illustrator, Photoshop, Visio, Project, Excel, and PowerPoint.

ZH Healthcare, an Healthcare IT Products company, headquartered in USA with Offshore Delivery Center located in Kochi, Kerala, India, is seeking an well-experienced, creative thinking individual to join our user experience team.  We are healthcare IT innovators who is focused in minimizing the cost of healthcare technology globally to empower people to live their life to the fullest.

If you share similar emotion and like to discuss about joining hands to contribute to this mission, we invite you for a discussion.

Do review the details of the job given below and apply with your most updated resume and contact information.

Job Title: User Experience Designer Job Type: Full-Time, Permanent Location: Kochi, Kerala (Remote) Experience: 5-9 Years Position Overview We are looking for a talented Senior UX/UI Designer to join our growing team. The ideal candidate will possess a skill set that encompasses both UX and UI and the ability to carry out implementation with our team in an Agile environment. She/he should have varied experience that includes being able to take concepts from whiteboard to wireframes, through to his fidelity design prototypes and rollout to clients. The focus of the job will be to work with the Product Owner and business stakeholders in strategizing and developing a better UX part in our products. Responsibilities – Understand product specifications and user psychology – Conduct concept and usability testing and gather feedback – Create personas through user research and data – Define the right interaction model and evaluate its success – Develop wireframes and prototypes based on product requirements – Find creative ways to solve UX problems (e.g. usability, findability) – Communicate design ideas and prototypes to other stakeholders – Keep abreast of competitor products and industry trends Requirements – 5-8 years of proven experience as a UX Designer – Strong portfolio of design projects – Familiarity with interaction design and information architecture – Ability to lead and ideate products from scratch and running a user-centric design process – Proficient in design software (e.g. UXPin, Balsamiq, Figma, XD and etc) – Problem-solving aptitude – Analytical mind with a business acumen – Excellent communication skills

ZH Healthcare strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are driven by a set of Values to minimizing the cost of healthcare technology globally to empower people to live their life to the fullest thus contributing to an Affordable Healthcare. If you share these sentiments and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to talk to you.

Position Title : Associate Business Analyst – Product Management
Experience : 3 years
Location : Kochi/Bangalore/Chennai (Remomte Initially)
Job Type : Full-Time, Permanent

Minimum of 3 years of Business Analysis or Implementation experience with Products in US Healthcare, EHR, EMR space.

We are currently seeking an Associate Business Analyst – Healthcare to join our Product team. In this role, the Associate Business Analyst is responsible for creating FRDs, User Stories and Acceptance Criteria with and without guidance. Gradually, the member will be working with Project teams and subject matter experts to elicit, analyze, document, communicate, collaborate, and manage requirements and business analysis artefacts throughout the solution development lifecycle.

The preferred candidate will come with a work experience of delivering superior business analysis and/or Implementation in the healthcare industry, specifically with Products in the US Healthcare, EHR, RCM and HIS-EMR domains and familiar with managing the Product Backlog in an Agile environment. The candidate should be capable of understanding the concepts and ideas as mentored by the senior members in the Team and apply a formal business analysis methodology based on industry best practices to accomplish the task. The position requires an individual with good communication skills (verbal and written), facilitation and presentation, and well organized at work.

Responsibilities & Duties
– Responsible for understanding business requirements and determining Functional impacts
– Understand the goals and business needs of an organization and document potential solutions
– Analyze the impact of change across the Product Feature Set
– Assist in maintaining the Product Backlog and prioritize the Product Backlog Items for the successive Sprints based on defined criteria
– Produce well-documented functional requirements and/or user stories, including non-functional requirements
– Document User Stories and Acceptance criteria on time.
– Perform Functional Testing to ensure the developed solution fulfils the Acceptance Criteria
– Analyse model test discrepancies to find trends and work with programmers to resolve.
– Utilize best practice processes around work assignments, time management, and quality of output while maximizing overall team performance.

Basic Qualifications
– Minimum of 2+ years of Business Analysis or Implementation experience with Products in US Healthcare, EHR, EMR space
– Minimum of 2+ years of experience with requirements gathering, documentation, testing and feature demonstration.
– Minimum of 1 year of working in Agile and Waterfall environments.
– Experience producing documents such as BRD, FRD, SRS, User Stories & Acceptance Criteria, Wireframes & Mock-ups
– Experienced in Product Backlog Grooming
– Experienced working with tools such as JIRA, Confluence, Mantis, Bugzilla.
– Good competency with Microsoft Office Suite
– Preferred graduation in Health Administration or Paramedical, Allied Health courses with related work experience

Preferred Qualifications
– Healthcare Experience – EHR, HIS, RCM, Pharmacy & Inventory, Lab Applications
– Experience in Agile environment
– Familiar with Hospital, Clinics, Ambulatory Workflows
– UAT Experience

ZH Healthcare strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are driven by a set of Values to minimizing the cost of healthcare technology globally to empower people to live their life to the fullest thus contributing to an Affordable Healthcare. If you share these sentiments and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to talk to you.

We are currently seeking a Product Owner – Healthcare to join our Product team. In this role, the PO is responsible for executing the development of one or more Product Lines.

Position Title : Product Owner – Product Management – Healthcare
Experience : 10-15 years
Location : Bangalore/Kochi/Chennai (Remote Now)
Job type : Full-Time, Permanent

The preferred candidate will come with a work experience of delivering superior business analysis skills in the healthcare industry, specifically with Products in the US Healthcare, EHR, RCM and HIS-EMR domains and familiar with managing the Product Backlog in an Agile environment. The candidate should be capable of understanding the Product Vision from the Chief Product Officer and Product Manager, groom and execute the Product Backlog across Sprints. The position requires an individual with good communication skills (verbal and written), facilitation and presentation, and well organized at work.

Job Description
– Work on specific product features and enhancements which will shape up the future of the product.
– Prioritize, design and implement products and enhancements.
– Manage and execute product development from start to finish including project management, data gathering and modeling, problem solving, documentation, communication of insights, building recommendations and working with partner Tech teams across platforms.
– Collaborate with Chief Product Officer to develop recommendations for new features or services.
– Presenting the roadmap to customers and taking their feedback into consideration for feature development.
– Working with Development Team to ensure that the most relevant product features resulting in measurable customer outcomes are being developed.
– Working with sales, support, marketing and services to identify and generate product features that can be used to spur product usage, win competitive deals or help a customer get the most out of a purchase.

Core skills
– Minimum 10 years of proven track record of managing all aspects of a successful product throughout its lifecycle in the Healthcare Industry.
– Strategic Thinking and Business Mindset
– Strong Product Management Skills to deliver quality products within the prescribed time schedule.
– Proven ability to develop product strategies and effectively communicate recommendations to executive team.
– Strong problem solving, analytical and documentation skills.
– Skilled at working effectively with cross functional teams in a matrix organization.
– Excellent written and verbal communication skills
– Technical background with understanding and/or hands-on experience in software development will be an added advantage.
– Ability to manage a team of BA’s and guide them to attain their desired job objectives.
– Experienced working in Agile methodology and Scrum framework

ZH Healthcare strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are driven by a set of Values to minimizing the cost of healthcare technology globally to empower people to live their life to the fullest thus contributing to an Affordable Healthcare. If you share these sentiments and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to talk to you.

We are currently seeking a Senior Business Analyst – Healthcare to join our Product team. In this role, the Senior Business Analyst is responsible for working with Project teams and subject matter experts to elicit, analyze, document, communicate, collaborate, and manage requirements and business analysis artefacts throughout the solution development lifecycle.

The preferred candidate will have a solid work history of delivering superior business analysis and consulting services with notable experience in the healthcare industry, specifically with Products in the US Healthcare, EHR, RCM and HIS domains and running the Product Backlog in an Agile environment. The candidate should be capable of seeing ideas from concept through to design and delivery while applying a formal business analysis methodology based on industry best practices to accomplish the task. The position requires an individual with exceptional skills in communication (verbal and written), facilitation and presentation, and highly accomplished personal organizational and management abilities.

Responsibilities & Duties

• Responsible for leading/facilitating business requirements gathering and determining Functional impacts
• Understand the goals and business needs of an organization and recommending potential solutions and analyse the impact of change across the Product Feature Set
• Lead cross-functional meetings to elicit requirements from subject matter experts to determine potential conflicts/other requirements that may exist in other areas.
• Document business analysis artefacts using a business analysis software tool
• Maintain the Product Backlog and prioritize the Product Backlog Items for the successive Sprints based on defined criteria – Be on top of the Sprint Backlog
• Lead the production of detailed functional requirements and/or user stories, including non-functional requirements
• Facilitate focused group discussions involving cross-functional teams involved in the Solution Development and bring in consensus on the best design
• Lead and review the development of User Acceptance criteria, Test Plans and Test Cases on time. Oversee functional/user testing (User Acceptance Testing) and be accountable for user sign off of changes
• Be part of the Daily Scrum during the Sprint, be available for Clarifications on the Business or Functional requirements for the Scrum teams
• Drive the MVP Testing to ensure the developed solution fulfils the Acceptance Criteria
• Analyse model test discrepancies to find trends and work with programmers to resolve.
• Create communication plans (correspondence, presentations, and other materials)
• Coach, motivate and mentor the Business Analysts in the team.
• Work with Product Owner, Chief Product Officer – coordinate and conduct the Sprint Planning, Sprint Retro and MVP Demo sessions.
• Utilize best practice processes around work assignments, time management, and quality of output while maximizing overall team performance.

Basic Qualifications

• Minimum of 5 years of Business Analysis or Implementation experience with Products in US Healthcare, EHR, EMR space
• Minimum of 5 years of experience with requirements gathering, documentation, testing and feature demonstration.
• Minimum of 3 years of working in Agile and Waterfall environments.
• Experience producing documents such as BRD, FRD, SRS, User Stories & Acceptance Criteria, Wireframes & Mock-ups
• Experienced in Product Backlog Grooming
• Working knowledge of Healthcare IT Integration Standards such as HL7 & HIE Platforms
• Experienced working with tools such as JIRA, Confluence, Mantis, Bugzilla.
• Good competency with Microsoft Office Suite
• Preferred graduation in Health Administration or Paramedical, Allied Health courses with related work experience

Preferred Qualifications

• Healthcare Experience – EHR, HIS, RCM, Pharmacy & Inventory, Lab Applications
• Experience in Agile environment
• Familiar with Hospital, Clinics, Ambulatory Workflows
• UAT Experience

Experience: 5-8 years

Educational Qualification: Any Graduate/Post Graduate

Job Description

We are looking for a talented Senior UX/UI Designer to join our growing team. The ideal candidate will possess a skill set that encompasses both UX and UI and the ability to carry out implementation with our team in an Agile environment. She/he should have varied experience that includes being able to take concepts from whiteboard to wireframes, through to his fidelity design prototypes and rollout to clients. The focus of the job will be to work with the Product Owner and business stakeholders in strategizing and developing a better UX part in our products.

Responsibilities

• Understand product specifications and user psychology.
• Conduct concept and usability testing and gather feedback.
• Create personas through user research and data.
• Define the right interaction model and evaluate its success.
• Develop wireframes and prototypes based on product requirements.
• Find creative ways to solve UX problems (e.g. usability, findability).
• Communicate design ideas and prototypes to other stakeholders.
• Keep abreast of competitor products and industry trends.

ZH Healthcare strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are driven by a set of Values to minimizing the cost of healthcare technology globally to empower people to live their life to the fullest thus contributing to an Affordable Healthcare. If you share these sentiments and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to talk to you.

Title: Cloud Systems (Linux) Engineer
Location: Kochi, Kerala
Job Type: Full-Time, Permanent

The ideal candidate will have hands-on experience in the critical production Linux Servers. He/She will have knowledge and experience in the AWS cloud platform. Experience in Managing, Installing, and administering the task in Linux Servers will be the primary responsibility. Proficiency with git and git workflows are required to excel in this role. You will be an SME (Subject matter expert) in AWS and Linux management with strong business acumen, including strong problem-solving skills.

Requirement:
– Must have hands-on experience in the critical production Linux Servers.
– Must have hands-on experience in AWS cloud platform.
– Must have experience in Managing, Installing and administering the task in Linux Servers.
– Responsible for Automating and orchestrating workloads across AWS multiple services.
– Must have automation experience with at least one configuration/deployment management system such as Terraform, Chef (directly or via AWS OpsWorks), Puppet, Ansible, – AWS Cloud Formation, Salt or other such tools.
– Must be proficient with git and git workflows.
– Must be able to support the Internal and External Customers on multiple platforms.
– Must be able to work with customers and other teams to troubleshoot customer environments to increase customer satisfaction.
– Good analytical and problem solving skills
– Must be able to make HIPAA compliant environment
– Follow process (ISMS, NIST, PCI DSS etc) and documentation
– Implementation of new technologies
– Patch management, hardening ,scripting, VAPT observation closure
– AWS Cloud- EC2, RDS, DocumentDB, Couch, IAM, KMS, S3, Cloudwatch, Cloudtrail, Cloudfront, WAF,ELB, Autoscaling etc.
– BCP, Backup, and 100% availability of live application support for Apache, PHP, mySQL and Couch

ZH Healthcare, headquartered in Bethesda, MD, USA is a healthcare technology innovator that is revolutionizing health IT with blueEHR – Health IT as a Service (HITaaS), a cloud-based healthcare specific software development and infrastructure environment that empowers users to build and deploy eHealth solutions quick and efficient. blueEHR is used in 100+ countries and 36languages. ZH Healthcare’s Offshore Delivery Center (ODC) is located in Kochi, Kerala, India with over 200 employees.

We are driven by a set of Values to minimizing the cost of healthcare technology globally to empower people to live their life to the fullest thus contributing to an Affordable Healthcare. If you share these sentiments and want to be part of an inclusive, adaptable, and forward-thinking organization, we would like to talk to you.

To learn more about ZH Heathcare please visit: https://zhhealthcare.com

Title: Golang Developer
Location: Kochi, Kerala (Remote)
Job Type: Full-Time, Permanent
Number of roles: 3
Experience: 2-5 Years

We are currently looking to hire an exceptional, innovative and passionate and experienced Golang Developer to join our Product Development team.

Candidate must have a minimum of 3 years’ experience in software development and he will also be competent in the below skills:
· At least 24 months experience in Golang
· Experience building API’s
· Experience in Databases and its Querying Languages
· Experience with Docker or Kubernetes
· Ideally experience in Microservices/CQRS architecture designs
· Ideally experience in AWS or Azure